Privacy Policy

Zenvro (“Zenvro”, “we”, “us”) operates a native iOS application that connects brands with content creators. This policy explains what we collect, why, how it is stored, and the choices you have. If you do not agree with this policy, please do not use the app.

Information we collect

• Account & profile data. Your email address and authentication details, your role (brand or creator), and the profile information you provide. For brands: company details and campaign briefs; for creators: display name, niche, location, rates, availability, and connected social handles.
• Marketplace activity. Campaigns, applications, invitations, deals, and deliverable records you create or participate in.
• Messaging content. Messages you send to other users through in-app messaging, so conversations can be delivered and displayed.
• Payment records. When a brand pays a creator through the app we keep a record of the transaction: the amount, currency, status, and Stripe payment references. Card numbers and payout bank details are collected and held by Stripe, never by Zenvro (see Payments below).
• Technical data. Basic error information needed to keep the app reliable, kept on-device. We do not embed third-party analytics, advertising, or cross-app tracking SDKs.
• Website waitlist. If you join the beta list on our website we collect your email address, your role (brand, creator, agency, or other), and an optional company name or creator handle, used only to contact you about Zenvro access.

How we use your information

• To create and operate your account and role-specific workspace.
• To power the core marketplace: matching, applications, invitations, deals, and deliverables.
• To deliver in-app messages between brands and creators.
• To generate explainable, AI-ranked creator matches for a brand’s campaign.
• To maintain security, prevent abuse, and diagnose and fix problems.

AI matching and third-party processing

To rank how well creators fit a campaign, we send the relevant campaign and creator profile information to a third-party AI model provider (OpenAI) for processing. This is used to produce match scores and short, human-readable explanations. We do not send your messages or authentication credentials for this purpose, and the information is sent only to generate matches. OpenAI processes this information under its own terms.

Where your data is stored

Application data is stored in our backend hosted on Supabase (Postgres database, authentication, file storage, and realtime messaging). Access is protected by row-level security so users can only reach data they own or participate in. Uploaded deliverable files are stored in a private storage bucket scoped to the relevant deal’s participants. Profile photos are served from a publicly readable storage location so they can be displayed across the marketplace — please don’t use a profile photo you wouldn’t share publicly.

Payments

When a brand accepts a deal, the agreed amount is authorised and held in escrow through Stripe, our payment processor, and released to the creator only when the brand approves the delivered work. Card details are entered directly into Stripe’s payment interface and are processed and stored by Stripe, not by Zenvro; creators receiving payouts complete Stripe’s own onboarding, and their payout and identity details are held by Stripe. Zenvro stores the transaction record for each deal (amount, currency, status, and Stripe references) so both sides can see where a payment stands. If a deal is cancelled before work is approved, the card authorisation is released and no charge is made. Stripe processes your information under its own privacy policy.

Data sharing

We do not sell your personal data. Information is shared only: (a) between the brand and creator who are party to a campaign, application, or deal, to the extent needed for that collaboration; (b) with service providers that process data on our behalf (our hosting provider, Stripe for payments and payouts, and the AI model provider described above); and (c) where required by law.

Data retention & account deletion

We keep your data for as long as your account is active or as needed to provide the service. You can delete your account at any time from the app: Account → Privacy & data → Delete account. On deletion we remove or anonymize your personal data across our systems. Limited records are retained where we must: shared collaboration history (messages and deal records visible to your counterpart, with your identity anonymised) and transaction records (amounts, status, and Stripe references) kept for legal and accounting obligations. If a payment is currently held in escrow on one of your deals, deletion is paused until it is released or resolved, so no held funds are stranded.

Your choices & rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@zenvro.app.

Children

Zenvro is intended for users who are adults able to enter commercial arrangements. It is not directed to children, and we do not knowingly collect data from children.

Changes to this policy

We may update this policy as the product evolves. Material changes will be reflected here with an updated date.

Contact

Questions about this policy or your data? Email support@zenvro.app.